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Perfect Mistakes: Why Errors Happen
Over the span of 10 years, the military completely changed its culture by encouraging, instead of condeming, communications about mistakes. Join Marcus, Paul and Matt, as they tell stories from their careers in the RAF and give insights that could transofmr your organization’s culture and create a team dynamic that encourages constant improvement.
About the speakers:
Marcus is now flying the Boeing 777 for a well-known commercial airline. Formerly, he was the VVIP Captain and the Head of Operations for No. 32 (The Royal) Squadron flying the BAe146 at RAF Northolt. During his time in the military he instructed the next generation of pilots at the Advanced Multi Engine Flying Training School, was a Crew Resource Management Instructor and Qualified Multi Engine Tactics Instructor. He has also flown the C17, Shadow R1 and King Air B200/GT.
Paul is currently the Head of Standards for all Multi Engine Air Transport Aircraft in the RAF. He is a current C17 TRI/TRE and VVIP Captain on the BAe146, a Qualified Flying Instructor and Crew Resource Management Instructor. Prior to this he was the Head of Training for the C17 force. Paul has also instructed at the Advanced Multi Engine Flying Training School and has flown the King Air B200, Hercules C130J and A400M.
Matt is a Standards Instructor for all Air Transport Weapon Systems Operators (Crewman) in the RAF operating primarily the Voyager and BAe146. Prior to this he was a Crewman Instructor on the Voyager and Tristar fleets and is qualified in Coaching and Mentoring.
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